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FAQ
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Are you a "green" company?"We sure are! Brand It Graphix, a BIG company, takes our role in preserving the environment very seriously. We integrate numerous sustainable practices into our daily operations. In addition to sourcing energy-efficient equipment and chemical-free technologies, we are able to perform many print jobs using recycled paper.
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How long does it take you to complete my order?We take pride in each and every service we provide. Because each service we provide is unique in its own way, Brand It Graphix stands by the fact that a majority of large print jobs are completed within 5 business days. Please contact your sales representative for accurate details on your specific job.
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At what resolution do I need to save my images and graphics?The resolution should be set to 300 dbi. REMEMBER: Images and graphics pulled from the internet are generally low resolution (72 to 96 dbi). It is best to avoid these graphics because they will appear pixilated when printed. Also: You should save all images in CMYK mode (not RGB) when possible. Images saved in RGB mode may not print properly. If you are unable to convert, please let us know and we will be glad to assist you.
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What file format should I use when submitting my electronic document for printing?A PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. Generally any program can generate a PDF file suitable for printing as long as you have a PDF print driver on your computer. Commercial and free PDF print drivers are available to download online from different sources. If you need assitance, please let us know.
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What is a proof and why it is important that I look at it?In the printing world, a proof is a one-off copy of your document after we have made all modifications and printing setup processes have been completed. It is your best and last opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help ensure an accurate and flawless delivery of your print job on the first run.
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What types of products and services do you provide?Terrific question! Brand It Graphix is your one-source for marketing solutions. Meaning, we are a full service commercial printer that offers a wide range of print services that include signs, banners and adhesives graphics, custom apparel, engraving, promotional products, embroidery and monogramming, corporate gifts, and custom hats. Additionally, we offer onmi-channel marketing consulting and strategic implementation services to help you deliver and implement a holistic marketing solution.
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